Privacy Policy
Last Updated: 25/06/2025
This Privacy Policy explains how MAIA SHOP (“MAIA SHOP”, “we”, “our” or “the company”) collects, uses, shares, and protects your personal data when you access our website www.maiashop.es (the “Site”) and use our services.
We are committed to safeguarding your privacy and comply with Regulation (EU) 2016/679 (GDPR), Organic Law 3/2018, and the Law on Information Society Services (LSSI).
1. Information We Collect
When you interact with our website, we may voluntarily collect the following personal data:
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Full Name
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Email Address
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Shipping and Billing Address
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Phone Number
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Payment Data (processed securely through Shopify Payments)
We may also automatically collect non-personal information via your browser or device:
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IP Address
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Browser Type and Version
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Visited Pages
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Browsing Duration
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Device Identifiers
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Referring URL
This information is used to improve website performance, analyze usage, prevent fraud, and fulfill our legal obligations.
2. Purposes of Data Processing
We use your personal data to:
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Manage orders and deliveries
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Process payments
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Handle customer service inquiries
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Send transactional communications and, with your consent, marketing messages
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Comply with legal obligations
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Improve our products and services
3. Legal Basis for Processing
The processing of your data is based on:
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The execution of a contract (e.g., purchase of products)
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Your explicit consent (e.g., subscribing to the newsletter)
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Compliance with legal obligations
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Our legitimate interest in improving our services
4. Data Recipients
We do not sell your personal data. We may share it only with:
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External service providers (logistics, payment gateways, marketing platforms)
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Authorities, if legally required
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Authorized third parties under confidentiality agreements to ensure site functionality
5. Data Retention
We retain your data:
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As long as the commercial relationship persists
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Until you request its deletion
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During the periods required by applicable regulations to address potential liabilities
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
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Remember your preferences
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Analyze website usage
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Show you personalized ads
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Improve your browsing experience
You can configure your browser to reject cookies. Please note that some functionalities may be affected. We use tools such as Google Analytics, Meta Pixel, or TikTok Pixel to analyze user behavior and enhance advertising campaigns.
More information in our [Cookies Policy].
7. Targeted Advertising and Remarketing
With your consent, we may display personalized advertising tailored to your interests, even on other platforms. You can modify your preferences through cookie settings or disable them via platforms such as:
- Your Online Choices (EDAA) 8. Data Security
8. Data Security
We implement appropriate technical and organizational measures to ensure the security, integrity, and confidentiality of your data. However, no system is completely infallible, and we cannot guarantee absolute security.
9. Minors
Our services are not directed at individuals under 14 years of age. If we discover that we have collected data from a minor without consent, we will proceed with its immediate deletion.
10. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices. We recommend reviewing their policies before providing any personal information.
11. International Users
Although the site is primarily aimed at residents of Spain and the EU, by using it, you accept that your data may be processed within the European Economic Area (EEA).
12. User Rights
You have the right to:
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Access your data
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Rectify them
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Request their deletion
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Object to or restrict their processing
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Request data portability
You can exercise your rights by sending an email to atencionalcliente@maiashop.es or by postal mail to:
MAYA SHOP S.L.
CIF: B40626038
C/ Obrero, 56, Polígono Sepes
46260 Alberic (Valencia)
You may also file a complaint with the Spanish Agency for Data Protection: www.aepd.es
13. Commercial Communications
In accordance with the LSSI, we will only send promotional communications via email if you have given your explicit consent. If a contractual relationship already exists, we may send you offers related to similar products. You can unsubscribe at any time using the link provided in each email or by contacting us.
14. Changes to This Policy
We reserve the right to modify this Privacy Policy. Any changes will be published on this page with the updated date. We recommend reviewing it periodically.
15. Contact
If you have any questions about this policy or the processing of your data, you can contact us at:
Email: atencionalcliente@maiashop.es
Postal Address: Maya Shop S.L., C/ Obrero, 56, Polígono Sepes, 46260 Alberic (Valencia)