• Free Shipping: Experience the convenience of free shipping to Mainland Spain and Portugal, delivered directly to your doorstep in just 3-5 business days.
• Processing Time for Large Artificial Plants: Each large artificial plant is meticulously prepared in our workshop for 5 business days to ensure its exceptional quality. Once ready, it is promptly shipped to reach you in approximately 10-12 days.
• Made to Order for Preserved Trees: Our preserved trees are specially made to order, meaning each one is unique to you. Due to this artisanal process, the delivery time may extend from 4 to 5 weeks. But rest assured, the wait will be worth it when you receive your own piece of nature at home.

• Shipping to the Balearic Islands for €15: Receive your order in the Balearic Islands in just 4-7 business days.
• Processing Time for Large Artificial Plants: Each large artificial plant is meticulously prepared in our workshop for 5 business days to ensure its exceptional quality. Once ready, it is promptly shipped to reach you in approximately 7-12 days.
• Made to Order for Preserved Trees: Our preserved trees are specially made to order, meaning each one is unique to you. Due to this artisanal process, the delivery time may extend from 4 to 5 weeks. But rest assured, the wait will be worth it when you receive your own piece of nature at home.

• Shipping to the Canary Islands for €35: Receive your order in the Canary Islands in just 7-10 business days.
• Processing Time for Large Artificial Plants: Each of our large artificial plants requires a manufacturing process, care, and attention in our workshop for 5 business days before being shipped. Once ready, they can arrive at your home within 10 to 15 days.
• Made to Order for Preserved Trees: Our exclusive preserved trees are specially created for you on demand, ensuring exceptional quality. Due to this personalized process, the delivery time may extend from 4 to 5 weeks. But rest assured, it will be worth the wait when you receive a true treasure of nature at your doorstep.

• Shipping to Ceuta and Melilla for €35: Receive your order in Ceuta or Melilla in just 7-10 business days.
• Processing Time for Large Artificial Plants: Each of our large artificial plants requires a manufacturing process, care, and attention in our workshop for 5 business days before being shipped. Once ready, they can arrive at your home within 10 to 15 days.
• Made to Order for Preserved Trees: Our exclusive preserved trees are specially created for you on demand, ensuring exceptional quality. Due to this personalized process, the delivery time may extend from 4 to 5 weeks. But rest assured, it will be worth the wait when you receive a true treasure of nature at your doorstep.

• €7 Shipping to EU Countries: Receive your international order in 7-10 business days.
• Processing Time for Large Artificial Plants: Each of our large artificial plants requires a manufacturing process, care, and attention in our workshop for 5 business days before being shipped. Once ready, they can arrive at your home within 7 to 12 days.
• Made to Order for Preserved Trees: Our exclusive preserved trees are specially created for you on demand, ensuring exceptional quality. Due to this personalized process, the delivery time may extend from 4 to 5 weeks. But rest assured, it will be worth the wait when you receive a true treasure of nature at your doorstep.

At MAIA SHOP, we offer you the opportunity to purchase large volumes of our products to meet your specific needs. If you're considering buying more than 15 products, we've prepared something special for you.

Pallet Shipping: For orders exceeding 15 products, we offer the option of pallet shipping. This alternative ensures maximum security and protection of your products throughout the transportation process.

If this option interests you or if you have any questions regarding special shipping, please don't hesitate to contact our customer service team at atencionalcliente@maiashop.es. We'll be happy to provide you with all the information you need and assist you with your order.

At MAIA SHOP, we are committed to providing you with the best shopping experience possible, tailored to your individual needs. We look forward to serving you soon.

If your product arrives with any breakage, damage, or defect during shipping, please contact us at atencionalcliente@maiashop.es.

*It is mandatory to include your order number, reason for the return, and photographs of the defective item along with the carrier company's label in the email.

Return shipping charges will be covered by MAIA SHOP.

If you wish to return up to 2 products from your order for any of these reasons (size change, model change, or change of mind), please send us an email at atencionalcliente@maiashop.es. It is mandatory to include your order number and the reason for the return in the email.

If your return includes up to 2 products, MAIA SHOP will cover the shipping charges. However, if the return includes 3 or more products, the shipping charges will be shared between the buyer and our company.

To ensure the safety of the product during transportation, please make sure to prepare the package using the original product packaging. It's important that the package is well protected to avoid any kind of damage. Once prepared, please send the package to the following address:

MAIA SHOP
Polígono Industrial Sepes 56
Alberic 46260, Valencia

Remember to include all necessary elements for the return, such as the product, its accessories, and any relevant documentation.

Once we receive your return, we will send you a confirmation email and proceed with the refund immediately. Please note that while we strive to make the process swift, it may take up to 10 business days from when you hand the package to the courier at the address provided until you receive the refund of your money.