Shipping
Shipping to Mainland Spain and Portugal
Shipping costs:
- Orders under < €35: €3.90
- Orders between €35 - €199.90: free
- Orders between €199.90 - €299.90: €9.90
- Orders between €299.90 - €499.90: €16.90
- Orders between €499.91 - €699.90: €23.90
- Orders > €699.91: €39.90
Delivery time: 2-5 business days.
Large artificial plants require special preparation.
Workshop preparation time: 5 business days.
Estimated total delivery time: 10 to 12 days from the moment you place the order.
*During high-volume campaigns (Black Friday, Sales, Christmas…), this timeframe may be slightly extended.
Shipping to the Balearic Islands
Shipping costs:
- Orders < €149.90: €11.90
- Orders from €150 to €199.90: €15.90
- Orders from €200 to €299.90: €19.90
- Orders from €300 to €399.90: €22.90
- Orders from €400 to €499.90: €29.90
- Orders from €500 to €599.90: €39.90
- Orders from €600 to €749.90: €49.90
- Orders from €750 to €999.90: €59.90
- Orders from €1000 to €1499.90: €79.90
- Orders from €1500 to €1999.90: €89.90
- Orders > €2000: €99.90
Delivery time: 4-7 business days.
Large artificial plants require special preparation.
Workshop preparation time: 5 business days.
Estimated total delivery time: 10 to 12 days from the moment you place the order.
*During high-volume campaigns (Black Friday, Sales, Christmas…), this timeframe may be slightly extended.
Shipping to the Canary Islands
Shipping costs:
- Orders < €199.90: €29.90
- Orders from €200 to €599.90: €39.90
- Orders from €600 to €749.90: €49.90
- Orders from €750 to €999.90: €59.90
- Orders from €1000 to €1499.90: €79.90
- Orders from €1500 to €1999.90: €89.90
- Orders > €2000: €99.90
Delivery time: 7-10 business days.
Large artificial plants require special preparation.
Workshop preparation time: 5 business days.
Estimated total delivery time: 12 to 20 days from the date you place the order.
*During high-volume campaigns (Black Friday, Sales, Christmas…), this timeframe may be slightly extended.
Shipping to Ceuta and Melilla
Shipping costs:
- Orders < €199.90: €29.90
- Orders from €200 to €599.90: €39.90
- Orders from €600 to €749.90: €49.90
- Orders from €750 to €999.90: €59.90
- Orders from €1000 to €1499.90: €79.90
- Orders from €1500 to €1999.90: €89.90
- Orders > €2000: €99.90
Delivery time: 7-10 business days.
Large artificial plants require special preparation.
Workshop preparation time: 5 business days.
Estimated total delivery time: 12 to 20 days from the moment you place the order.
*During high-volume campaigns (Black Friday, Sales, Christmas…), this timeframe may be slightly extended.
International Shipping (EU)
Shipping costs:
- Orders < €149.90: €9.90
- Orders from €150 to €199.90: €15.90
- Orders from €200 to €299.90: €19.90
- Orders from €300 to €399.90: €22.90
- Orders from €400 to €499.90: €29.90
- Orders from €500 to €599.90: €39.90
- Orders from €600 to €749.90: €49.90
- Orders from €750 to €999.90: €59.90
- Orders from €1000 to €1499.90: €79.90
- Orders from €1500 to €1999.90: €89.90
- Orders > €2000: €99.90
Delivery time: 7-10 business days.
Large artificial plants require special preparation.
Workshop preparation time: 5 business days.
Estimated total delivery time: 12 to 20 days from the moment you place the order.
*During high-volume campaigns (Black Friday, Sales, Christmas…), this timeframe may be slightly extended.
Special shipments of more than 15 products
At MAIA SHOP, we offer you the opportunity to purchase large volumes of our products to meet your specific needs. If you are considering buying more than 15 products, we have prepared something special for you.
Pallet Shipping: For orders exceeding 15 products, we offer the option of pallet shipping. This alternative ensures maximum safety and protection of your products throughout the entire transportation process.
If you are interested in this option or have any questions related to special shipments, do not hesitate to contact our customer service team at atencionalcliente@maiashop.es. We will be happy to provide you with all the information you need and assist you with your order.
At MAIA SHOP, we are committed to offering you the best possible shopping experience, adapting to your individual needs. We look forward to serving you soon.
Items from my order are missing
At MAIA SHOP, we understand how important it is to receive all your products in a single shipment. We strive to ensure that every order is delivered complete and on time. However, sometimes, due to the weight or dimensions of the products, the shipping company may arrange more than one delivery.
Don't worry, we are here to help you. If you notice that items are missing from your order, we recommend following these steps:
- Check your order confirmation: Verify your order confirmation to ensure that the missing items are included in the list of purchased products.
- Check the packaging: Sometimes, items may be packaged separately inside the main box. We suggest carefully checking all the packaging to make sure nothing has been overlooked.
- Contact us: If after checking you still find items missing, do not hesitate to get in touch with our customer service team. We will be happy to help you resolve any issues and ensure you receive all your products as soon as possible.