Shipments
Shipments to the Peninsula and Portugal
Shipping costs:
- Orders under < 35€: 3.90€
- Orders between 35€ - 199.90€: free
- Orders between 199.90€ - 299.90€: 9.90€
- Orders between 299.90€ - 499.90€: 16.90€
- Orders between 499.91€ - 699.90€: 23.90€
- Orders > 699.91€: 39.90€
Delivery time: 2-5 working days.
Large artificial plants require special preparation.
Preparation time in workshop: 5 working days.
Estimated total delivery: 10 to 12 days from when you place the order.
*During high volume campaigns (Black Friday, Sales, Christmas…), this timeframe may be extended slightly.
Shipments to the Balearic Islands
Shipping costs:
- Orders < 149.90€: 11.90€
- Orders from 150€-199.90€: 15.90€
- Orders from 200€-299.90€: 19.90€
- Orders from 300€-399.90€: 22.90€
- Orders from 400€-499.90€: 29.90€
- Orders from 500€-599.90€: 39.90€
- Orders from 600€ - 749.90€: 49.90€
- Orders from 750€ - 999.90€: 59.90€
- Orders from 1000€ to 1499.90€: 79.90€
- Orders from 1500€ to 1999.90€: 89.90€
- Orders of > 2000€: 99.90
Delivery time: 4-7 working days.
Large artificial plants require special preparation.
Preparation time in workshop: 5 working days.
Estimated total delivery: 10 to 12 days from the moment you place the order.
*During high-volume campaigns (Black Friday, Sales, Christmas…), this timeframe may be extended slightly.
Shipments to the Canary Islands
Shipping costs:
- Orders < 199.90€: 29.90€
- Orders from 200€-599.90€: 39.90€
- Orders from 600€-749.90€: 49.90€
- Orders from 750€-999.90€: 59.90€
- Orders from 1000€-1499.90€: 79.90€
- Orders from 1500€-1999.90€: 89.90€
- Orders of > 2000€: 99.90€
Delivery time: 7-10 working days.
Large artificial plants require special preparation.
Preparation time in workshop: 5 working days.
Estimated total delivery: 12 to 20 days from the moment you place the order.
*During high-volume campaigns (Black Friday, Sales, Christmas…), this timeframe may be extended slightly.
Shipments to Ceuta and Melilla
Shipping costs:
- Orders < 199.90€: 29.90€
- Orders from 200€-599.90€: 39.90€
- Orders from 600€-749.90€: 49.90€
- Orders from 750€-999.90€: 59.90€
- Orders from 1000€-1499.90€: 79.90€
- Orders from 1500€-1999.90€: 89.90€
- Orders of > 2000€: 99.90€
Delivery time: 7-10 working days.
Large artificial plants require special preparation.
Preparation time in workshop: 5 working days.
Estimated total delivery: 12 to 20 days from the moment you place the order.
*During high-volume campaigns (Black Friday, Sales, Christmas…), this timeframe may be extended slightly.
International shipping (EU)
Shipping costs:
- Orders < 149.90€: 9.90€
- Orders from 150€-199.90€: 15.90€
- Orders from 200€-299.90€: 19.90€
- Orders from 300€-399.90€: 22.90€
- Orders from 400€-499.90€: 29.90€
- Orders from 500€-599.90€: 39.90€
- Orders from 600€ - 749.90€: 49.90€
- Orders from 750€ - 999.90€: 59.90€
- Orders from 1000€ to 1499.90€: 79.90€
- Orders from 1500€ to 1999.90€: 89.90€
- Orders > 2000€: 99.90€
Delivery time: 7-10 working days.
Large artificial plants require special preparation.
Preparation time in workshop: 5 working days.
Estimated total delivery: 12 to 20 days from the moment you place the order.
*During high-volume campaigns (Black Friday, Sales, Christmas…), this timeframe may be extended slightly.
Special shipments of more than 15 products
At MAIA SHOP, we offer you the opportunity to purchase large volumes of our products to meet your specific needs. If you are considering buying more than 15 products, we have prepared something special for you.
Pallet Shipping: For orders exceeding 15 products, we offer you the option of pallet shipping. This alternative ensures maximum safety and protection of your products throughout the transportation process.
If you are interested in this option or if you have any questions related to special shipments, please do not hesitate to contact our customer service team at atencionalcliente@maiashop.es. We will be happy to provide you with all the information you need and assist you with your order.
At MAIA SHOP, we are committed to providing you with the best shopping experience possible, adapting to your individual needs. We look forward to serving you soon.
There are missing items from my order.
At MAIA SHOP, we understand how important it is to receive all your products in a single shipment. We strive to ensure that every order is delivered completely and on time. However, sometimes, due to the weight or dimensions of the products, the shipping company may arrange for more than one delivery.
Don't worry, we are here to help you. If you notice that items are missing from your order, we recommend following these steps:
- Check your order confirmation: Verify your order confirmation to ensure that the missing items are included in the list of purchased products.
- Check the packaging: Sometimes, items may be packaged separately within the main box. We suggest carefully checking all the packaging to ensure that nothing has been overlooked.
- Contact us: If after checking you still find that items are missing, please do not hesitate to reach out to our customer service team. We will be happy to help you resolve any issues and ensure that you receive all your products as soon as possible.